Technical Service Engineer (Fresher to 2 Years)

Job Description:

– Perform maintenance and repairs on assigned products including technical diagnostics, break/fix, installation, removal and customer call assistance.

– Assist in ordering parts, stocking and inventory control.

– Train end users in proper care and use of copiers, including phone support, in house training and explanation of service performed.

– Manage inventory of parts, call activity and perform associated administrative tasks.

– Provide customer training on assigned products in accordance with current field procedures.

– Ensure customer satisfaction

– Collaborate and co-operate to accomplish the cross-sectional projects

– Input work order data and labor into computer tracking system.

– Other assignments as requested from direct superior.

Job requirements:

– 1-2 years of working experiences in the similar business

– Good technical knowledge, troubleshooting skills

– Strong planning and analytical skills

– Good communication, negotiation and presentation skills

– Well organized, high sense of responsibilities, teamwork

– Good communication in English to go for business trips

Benefits & Compensations

– Competitive salary

– Commission/quarter

– Meal allowance

– Parking allowance

– Petrol allowance

– Full benefits per Vietnamese labor law; including insurances, annual leave…

– Private health insurance + 24 hour-accident insurance

– Annual health check-up at international clinic

– Company outing trip 1 time/year

– Monthly company party

– Team building activities

– Young & friendly working environment